Through Project CARE, OUC’s emergency assistance program, neighbors can help neighbors during this time of crisis.

Project CARE helps those in our community who experience a personal or family crisis that places them at risk of losing utility service. For every $1 you donate to the program, OUC will contribute $2. You can add $1, $2, $5, or a specified amount to your monthly bill.

All funds collected for CARE are administered by Heart of Florida United Way, a local, non-profit community assistance agency. To contribute, please log in into your myOUC account and select the Billing & Payment option. Click on Project CARE and select the blue Enroll in Project CARE button.

OUC customers who need assistance should call United Way at 2-1-1. United Way will then help the customer locate an agency that will determine eligibility and need. Under the program, a household can receive a maximum benefit of $500 in a one-year period.